Last Updated: [13/11/2025]
At RealBenzContent, we aim to provide a smooth, transparent and reliable delivery experience for all customers across India.
This policy explains how orders are processed, shipped and delivered.
Order Processing
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All orders are processed within 1–2 business days (Monday–Saturday).
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Orders placed on Sundays or public holidays will be processed on the next working day.
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Once your order is processed, you will receive an email/SMS confirmation with the tracking details.
Shipping Timeline
Delivery time after dispatch is typically:
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3 to 7 business days for most serviceable pin codes
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Remote, rural or special-route areas may take slightly longer
These timelines are estimates and may vary due to courier delays, weather or operational constraints.
Shipping Coverage
We currently deliver to most pin codes across India through trusted courier partners.
To check if your location is serviceable, please use the “Check Delivery” option available on each product page.
Shipment Tracking
Once your order is shipped, you will receive the tracking link via email/SMS.
Tracking statuses usually include:
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Order Placed
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Processing
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Packed
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Dispatched
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In Transit
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Out for Delivery
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Delivered
Delivery Partners
We ship orders through reliable and reputed logistics providers to ensure safe and timely delivery.
All shipments include an official invoice as per Indian tax regulations.
Delays
We make every effort to dispatch and deliver orders on time.
However, delays may occasionally occur due to:
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Weather conditions
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Festivals and holidays
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Courier network issues
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High-volume periods
If your order is delayed beyond normal timelines, you may contact us and we will coordinate with the courier partner for updates.
Multiple Shipments
If your order contains multiple products, they may ship separately depending on stock availability and warehouse location.
You will receive tracking updates for each shipment.
Failed Delivery Attempts
If the courier is unable to deliver due to:
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Incorrect address
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Customer unavailable
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Phone not reachable
The courier will attempt delivery again. After repeated failures, the package may be returned to us.
Contact Us
For any shipping-related questions, feel free to reach us at:
📞 9980150648
📧 karunyabenzamin97@gmail.com